What We Collect and Why It Matters
When you open an account with bd 20, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and
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to meet the verification requirements that apply in your region. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform running correctly on mobile and desktop. This data is not sold to third parties. We share
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it only where required by applicable law or with payment processors like bKash, Nagad, and Rocket to complete your transactions. You can request a copy of the data we hold on your account at any time through our support channel. Retention periods vary by data type:
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account records are kept for as long as your account is active and for a period after closure as required by applicable regulations. Access to certain features and data handling practices depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.